Effective Date: July 2026
This Shipping & Delivery Policy applies to all orders placed through the Gonnet Platform for QR stickers and related products.
Orders are generally processed after successful payment confirmation. Processing time may vary depending on order volume, verification requirements, product availability, customization, public holidays, or other operational requirements.
Gonnet ships products through third-party courier and logistics partners. Shipping availability may vary depending on the delivery location and serviceability of the destination.
Estimated delivery timelines displayed on the Platform are indicative only and should not be construed as guaranteed delivery dates. Actual delivery may vary due to courier operations, weather conditions, natural disasters, strikes, governmental restrictions, public holidays, remote locations, or other circumstances beyond Gonnet's reasonable control.
The User is responsible for providing a complete and accurate delivery address, contact number, and any other information required for successful delivery. Gonnet shall not be responsible for delays, failed deliveries, or additional shipping charges arising from incorrect or incomplete address details provided by the User.
If delivery cannot be completed because of repeated failed delivery attempts, refusal to accept delivery, incorrect address information, or the unavailability of the recipient, the shipment may be returned or cancelled in accordance with the courier partner's policies. Any additional shipping or handling charges for re-dispatch may be borne by the User.
Users are encouraged to inspect the package immediately upon delivery. If the package appears visibly damaged or tampered with, Users should notify the delivery personnel where possible and promptly report the issue to Gonnet with supporting photographs.
Gonnet shall not be liable for delays caused by events beyond its reasonable control, including but not limited to natural disasters, floods, severe weather, transport disruptions, strikes, internet outages, government actions, pandemics, force majeure events, or courier-related delays.
Ownership and risk in the purchased products shall pass to the User upon successful delivery to the shipping address provided during checkout.
For shipping-related queries, please contact: Email: hello.gonnet@gmail.com